Customer Service

Please place your order online. 

Due to high security reasons we do not except orders over the phone.

Your satisfaction is important to us. In case you require personal assistance please contact us at:


Tel:       336 408 8133

Business Hours

Monday to Friday  -   9 am – 7 pm eastern time


Return Policy

Products must be returned within 30 days from date of invoice in order to receive full credit without restocking charges. Shipping charges are not refundable. Items returned and received by us after the 30 day limit will have a restocking fee of 25%.
Please contact us by phone or email prior to shipping back any product to obtain your return instructions. Unauthorized returns unfortunately cannot be accepted.

No returns will be accepted 60 days after date of invoice.

Limited Lifetime Warranty

Kitchen Cabinet Central warrants to the homeowner/consumer its damper manufactured by INNOVALA Germany against defects in materials and workmanship, as determined by Kitchen Cabinet Central, for the lifetime of the product. This warranty does not cover any causes of malfunction other than defects in materials and workmanship, such as malfunctions caused my misuse, abuse, accident, modification, improper installation, or usual and customary wear. Kitchen Cabinet Central will send a replacement product to the homeowner/consumer. The homeowner/consumer is responsible for the Shipping and Handling fee currently in effect. This warranty specifically does not include costs for removal of the defective product or installation of the replacement. If the defective product has been discontinued, Kitchen Cabinet Central reserves the right to replace the defective product with a comparable product currently manufactured by INNOVALA. There is no guarantee of full interchangeability offered, and the warranty does not apply to a discontinued product if at Kitchen Cabinet Central’s discretion a comparable product is not available.

To obtain a replacement under this Warranty, consumers must return the defective product, postage prepaid, please contact us an email to:


Privacy Policy

Your privacy is important to us. Your personal information will only be used to process your order.

Shipping Policy

Free ground shipping with USPS Priority Mail Flat Rate Box on all orders.

Orders cannot be canceled after 24 Hours of order placement.

All orders ship USPS. We usually ship within max 2 business days after the receipt of your order. USPS Priority mail delivery time is 2 to 3 days.

Expedited shipping is available upon request at customer expenses. Please contact us at

Orders shipping International, Hawaii, Alaska and Puerto Rico will be handled on a case by case basis. Please contact us by email at for further information.


Tel: 336 408 8133



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